11 June 2012

Marks and Spencer is about to change the finance industry by offering its customers bank accounts and mortgages in store.

Marble Arch, London will be the first store to pilot the scheme with the clothing giant planning to offer finance in a further 20 stores. All M&S bank branches will open at weekends, operating the same hours as their regular stores.

Marc Bolland, Chief Executive at Marks & Spencer noted on Estate Agent Today that: "M&S is one of the most trusted brands on the UK high street and we've achieved this by continually listening and responding to the needs of our 21 million customers. This bank will be built on M&S values; putting the customer at the heart of the proposition and delivering the exceptional service that sets us apart from the competition."

Chief executive of the M&S Bank, Colin Kersley also commented that: "We know loyal M&S customers will be genuinely excited by the prospect of banking with their favourite retailer. With over 25 years financial services experience, M&S Bank is the natural next step for M&S Money and will provide customers with a credible, alternative choice in the banking sector."


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