Newsletter - Autumn Edition 2007
Consumers hungry for information
16 October 2007
In an effort to stay on the cutting edge of customer opinion, movewithus recently held a consumer group meeting to discuss the current state of the property industry. The overwhelming message from the group was that the more information customers have, the happier they are.
When searching on property websites, too few images can be seen as misleading. If there is a single image it usually means that the Agent is hiding something – that they don’t want you to see the inside of the house before coming to view it. On internet search portals, the more information presented about an area the better. Also, customers like to feel like they are being kept-up-to date with all details during a sale or purchase so they feel their transaction is a priority.
This concurs with movewithus’ philosophy of openness and transparency throughout the industry. movewithus Director Simon King said, “We believe in making as much information available as possible. Our online services such as Chain Checker give all parties involved in a transaction access to all parts of it at any time. We understand that openness engenders trust and we strive to reward that trust with results.”
